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| Empty Trash- New Webmail Interface | |
| Outage Type | |
| Impacted Customers | Customers trying to empty trash within webmail |
| Impact Started | 9:00 Wed 13 Jul 2011 |
| Impact Ceased | 9:00 Fri 20 Apr 2012 |
| Adam Technicians are investigating a fault with the 'Empty' button within the new webmail interface under your Trash. The current work around for this is the following; Go to your Trash folder Select the messages you wish to delete (If all, select the all option from the more menu) Click the Erase button next to Empty. We apologise for any inconvenience caused. Our vendors are working closely with Adam Internet for a resolution of this issue. --- Update 2012-04-20 09:00:00 --- A recent application upgrade has resolved the empty trash button issue. | |
| Status | |
| Informational | No customer impact, informational message only. |
| Low | Minimal to no expected impact. |
| Localised | Localised impact within a specific region. |
| Moderate | Moderate customer or service impact. |
| High | Significant or widespread customer or service impact. |