Network Status


Empty Trash- New Webmail Interface
Outage TypeMail
Impacted CustomersCustomers trying to empty trash within webmail
Impact Started9:00 Wed 13 Jul 2011
Impact Ceased 9:00 Fri 20 Apr 2012
Adam Technicians are investigating a fault with the 'Empty' button within the new webmail interface under your Trash.

The current work around for this is the following;

Go to your Trash folder
Select the messages you wish to delete (If all, select the all option from the more menu)
Click the Erase button next to Empty.

We apologise for any inconvenience caused.

Our vendors are working closely with Adam Internet for a resolution of this issue.

--- Update 2012-04-20 09:00:00 ---
A recent application upgrade has resolved the empty trash button issue.


Status
Informational No customer impact, informational message only.
Low Minimal to no expected impact.
Localised Localised impact within a specific region.
Moderate Moderate customer or service impact.
High Significant or widespread customer or service impact.

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